Support

Need help? Browse the FAQ below or reach out directly.

Frequently Asked Questions

Scan the QR code shown on the host's screen, or open the link shared by your host. No app download or sign-up required — just open it in your mobile browser and you're in.

Yes, the free tier lets you host games for small groups. For larger events or advanced features, we offer paid event passes and subscription plans.

The free tier supports up to 20 players per session. Paid plans support larger groups — up to hundreds of participants.

Merriments works on any modern browser — Chrome, Safari, Firefox, and Edge. No plugins or extensions needed. Works on phones, tablets, and desktops.

No. Players join instantly using a link or QR code. Only hosts need an account to create and manage game rooms.

No, an internet connection is required for all players and the host throughout the game session.

Try refreshing the page. Make sure you have a stable internet connection. If the issue persists, try opening the link in a different browser or clearing your browser cache.

You can cancel anytime from your account settings. Your access continues until the end of the current billing period.


Still need help?

Can't find what you're looking for? Send us an email and we'll get back to you as soon as possible.

support@merriments.in